FAQs

Payment

  • Your text message from Advocate Urgent Care is regarding services from one of our providers. The text message assists you in accessing your statement and provides options for assistance if you have questions.

  • This bill is only for the services received at one of our two Advocate Urgent Care locations.

  • Sign in through MedBizBillPay and follow the Make Payment prompts. You may provide a one-time credit
    card or Electronic Check payment and can set up automatic recurring credit card payment
    payment plans as well.
    You may make a payment over the phone at 763-746-1088 and follow the prompts to pay by phone 24/7.
    You may contact one of our Patient Account Representatives Monday - Friday from 8:00am - 4:30pm. Follow the prompts to provide your payment information to a representative.

Insurance

  • Billing details are available on your statement. Check the middle section to see if we’ve filed a claim with your insurance. If we received a response, you'll find more details there. If your statement doesn’t show a claim or needs an update, contact the billing department.

  • Please contact your insurance company to check the status of your claim.  Be ready to provide them with additional information from your statement. If you need additional information contact us at 763-746-1088.

  • Yes! We believe that everyone deserves quality care regardless of their insurance status.

    The reduced, fixed fee is $175 to be seen without insurance. This fee includes a complete blood count, pregnancy test, ace bandage, ibuprofen and Tylenol within the office visit.

Appointments

  • No, you do not need an appointment to be seen. Walk-ins are welcome! However, if you would like to schedule an appointment, please find the link at the bottom of the page.

  • Yes! We have telehealth available at both our West Saint Paul and Zimmerman locations. To sign up, please proceed to scheduling button at the top of bottom of this page and select “telemedicine” in the reason for visit section. You will then receive a text containing a link to provide insurance and contact information.

    You may also call (651) 288-8700 for the West Saint Paul Clinic or (763) 260-4750 for Zimmerman Clinic to schedule a telehealth appointment.

  • Yes, we perform physicals/assessments for your upcoming surgery. You may schedule your appointment online or walk-in during business hours.

    Please bring any forms your surgical team has provided you with so we can complete all the necessary requirements.